I opened this game for the first time today, and after setting up voice chat and audio, I got a little loading indicator on the main menu saying "Waiting for services" for about 3 seconds. Then "Taking longer than expected" for another 3 seconds, and finally "Unable to connect", which appears for about half a second before showing me the message "Bad Request: Unable to Contact Services Check Network Connection And Try Again", with two things that I can click under it, Connect or Cancel. Clicking Connect does nothing, Cancel closes the message. If I leave the message open for too long or alt-tab out of the game, I'll receive another message saying "Bad Request: You Have been Temporarily Banned from Our Services Due to Multiple Reports that go against our Codes of Conduct". That would be really surprising to me, considering that this is the first time I have ever opened this game. Either way, on that second message I can click Accept and go back to the first one. If I click Cancel on the first message, It'll close, but when I click "Play now" or "Player profile", either nothing happens or the message opens again. I can access the settings and the instruction video just fine, I just cannot play the game. Assuming it'd be connectivity issues, I checked my internet, how it's connected, tested it's speed, even went as far as getting diagnostics from my ISP, and there is nothing wrong with it. If that makes any difference, I'm from Brazil, although I don't think that's the issue considering I know other brazilians who play this game without problems.