4
Can't unblock player
Feb 9, 2022
My girlfriend accidentally blocked me when trying to add and cannot unblock me. Due to this we cannot play together. They have tried to look me up using correct name and numbers and it will not show me so she can unblock. This is really disappointing as I bought the game for both of us and several dlc so we could play together, and now we cannot. Please fix this and add a blocked list to the menu UI so she can unblock. I know we aren't the only ones having this problem as I have seen it described on steam discussions as well as on this site.
Comments
Hello! Sorry it took so long for us to reply. Are you still unable to find and unblock each other? If so, could you provide me with both account names so I can take a look on our end?
There is a known issue where sometimes you will need to search for someone, then "Block" them again to get the "Unblock" button to appear and we are still working on a fix for that.